Privacy Policy

1. Information We May Collect

When you contact us or request information about our services, we may collect information such as:

• Your name
• Phone number
• Email address
• Location or service address
• Details about your dishwasher or appliance
• Information about the problem you are experiencing
• Any other information you choose to provide when contacting us

You can browse most of our website without providing personal information.

2. How We Use Your Information

We may use the information you provide to:

• Respond to your enquiries
• Contact you regarding a requested service
• Understand the dishwasher issue you have described
• Arrange or discuss a service visit
• Provide information about our services
• Improve our website and customer experience
• Communicate with you about your enquiry when necessary

We only use information for reasonable business and service-related purposes.

3. Services We Provide

Our website provides information about dishwasher services in Dubai, including:

• Not Draining / Water Leaks
• Not Cleaning Properly
• Heating & Drying Faults
• Error Codes & Sensors
• Dishwasher Installation
• Commercial Dishwasher Services

Information submitted through our website may be used to help us understand your requirements and respond to your service enquiry.

4. Information Sharing

We do not sell or rent your personal information.

We may share information when it is reasonably necessary to respond to your enquiry or provide a requested service. We may also use third-party website or communication services that help us operate our website and receive enquiries.

We do not share your information for unrelated purposes without a reasonable need to do so.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies to help the website function properly, understand how visitors use the website, and improve the overall website experience.

Some third-party services used on our website may also use cookies or similar technologies according to their own privacy practices.

You can adjust cookie settings through your browser.

6. Third-Party Services and Links

Our website may use third-party services for functions such as website analytics, communication, forms, maps, or other website features.

We may also provide links to external websites. These websites have their own privacy practices, and we are not responsible for the privacy practices of websites that we do not operate.

7. Protecting Your Information

We take reasonable steps to protect the information submitted through our website and limit access to information to people or services that need it for legitimate business or service-related purposes.

However, no website or method of transmitting information over the internet can be considered completely secure.

8. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries and maintaining relevant business records.

9. Your Choices

You may choose not to provide personal information when browsing our website.

If you contact us, you may also ask about the personal information we hold about you or request that we stop using your information for a particular communication purpose, where applicable.

10. Children's Information

Our website and services are intended for general audiences. We do not knowingly request personal information from children for the purpose of providing our services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or how we handle information.

Any updates will be posted on this page.